Shipping Policy

Fr8 King Ltd.

At Fr8 King Ltd., our apparel is created for the people who keep freight moving.

Many of our products are made to order, meaning your apparel is produced after your purchase rather than pulled from existing inventory.

We want you to understand how production, shipping, tracking, and delivery work before placing an order.

Order Processing and Production

Fr8 King Ltd. uses print-on-demand production and fulfillment partners, including Printify, to manufacture and ship our apparel.

Most print-on-demand orders generally require approximately 2–7 business days for production before shipment.

Actual production times may vary depending on:

• The product ordered.

• Garment size and color availability.

• The selected production facility.

• Order quantity.

• Seasonal demand.

• Holidays.

• Production or quality-control requirements.

Production times are estimates and are not guaranteed.

Business days generally exclude weekends and applicable holidays.

Shipping and Delivery Estimates

Production time and shipping transit time are separate stages of your order.

Production time: The time required to prepare, print, and package your apparel.

Shipping time: The time required for the shipping carrier to transport your completed order to its destination.

Your estimated delivery time depends on both stages.

Available shipping methods and applicable charges are displayed during checkout based on your order and delivery address.

Delivery estimates may vary by product, fulfillment location, shipping method, and destination.

All delivery dates are estimates unless an explicit guaranteed delivery commitment is offered and accepted at checkout.

Shipping Rates

Shipping charges are calculated or displayed during checkout according to the products purchased, delivery destination, and available shipping methods.

The total shipping charge will be presented before you complete your order.

Shipping rates may vary depending on:

• Product type.

• Order quantity.

• Package weight.

• Fulfillment location.

• Delivery destination.

• Shipping method.

We do not guarantee free shipping or a fixed shipping rate unless that offer is expressly displayed during checkout or as part of an active promotion.

Shipping Destinations

Available shipping destinations are determined by the delivery options currently enabled for our store and the fulfillment availability of the products ordered.

Enter your delivery address at checkout to see whether shipping is available and which shipping methods are offered.

If no shipping method is available for your address, please contact Scott@fr8kingltd.com before attempting to place an order.

Multiple Items and Separate Shipments

If your order includes multiple products, they may be produced at different facilities or shipped in separate packages.

This may occur when products are made by different fulfillment partners or when certain items require additional production time.

As a result, you may receive more than one shipment for a single order.

When available, separate tracking information will be provided for individual shipments.

Receiving only part of your order does not necessarily mean that the remaining items are missing.

Order Confirmation and Tracking

After placing an order, you should receive an order confirmation at the email address provided during checkout.

Once your order ships, available tracking information will be sent to you or made available through your order-status page.

Tracking information may take time to update after the shipping label is created or the package is transferred to the carrier.

If you have questions about your order status, contact:

Scott@fr8kingltd.com

Please include your order number.

Shipping Carriers

Our fulfillment partners select shipping carriers based on the product, production facility, shipping destination, and available shipping services.

The carrier used for one order may differ from the carrier used for another.

We cannot guarantee a particular shipping carrier unless that option is expressly offered and confirmed.

Expedited Shipping

Expedited or priority shipping may be available for certain products and destinations.

Availability depends on the selected fulfillment partner and the options offered during checkout.

We do not guarantee Next Day delivery or expedited production unless that service is expressly offered and confirmed for your order.

Selecting a faster shipping method does not necessarily shorten the time required to manufacture a made-to-order product.

Shipping Delays

Although we work to have orders produced and delivered within the estimated timeframes, delays may occasionally occur.

Possible causes include:

• High seasonal order volume.

• Product or garment shortages.

• Production delays.

• Carrier disruptions.

• Severe weather.

• Holidays.

• Incorrect shipping information.

• Other circumstances affecting production or transportation.

If we become aware of a significant delay affecting your order, we will make reasonable efforts to communicate the updated information available to us.

If your order has not shipped within the expected production window or is significantly delayed, please contact us.

Your rights and remedies for delayed or undelivered orders remain subject to applicable law.

Incorrect Shipping Addresses

Customers are responsible for entering accurate and complete shipping information during checkout.

Please carefully review:

• Recipient name.

• Street address.

• Apartment or suite number.

• City.

• State or province.

• Postal code.

• Country.

• Contact information.

If you discover an address error after placing an order, email Scott@fr8kingltd.com immediately with your order number and the correct information.

We will attempt to assist when possible, but address changes cannot be guaranteed after an order has entered production or shipment.

Any additional shipping charges resulting from an incorrect address will be reviewed based on the circumstances and applicable law.

Packages Marked Delivered but Not Received

If tracking indicates that your package was delivered but you have not received it, please:

1. Verify the shipping address on your order.

2. Check around your delivery location.

3. Check with household members or building staff, when applicable.

4. Review any delivery notices or carrier updates.

5. Contact Fr8 King Ltd. for assistance.

We will review the available tracking information and help investigate the shipment with the fulfillment provider or carrier when appropriate.

Available remedies will depend on the circumstances and applicable consumer protection laws.

Lost or Damaged Shipments

If your shipment appears lost, arrives damaged, or contains an incorrect product, contact:

Scott@fr8kingltd.com

Please include:

• Your order number.

• A description of the problem.

• Tracking information, if available.

• Photographs when reasonably necessary.

We will review the issue and work with the applicable fulfillment provider or carrier toward an appropriate resolution.

For verified damaged, defective, misprinted, or incorrect products, replacement is our preferred resolution, with a refund available when appropriate or required by law.

Please review our Return and Refund Policy for additional details.

Returns and Exchanges

Fr8 King Ltd. accepts eligible non-defective returns within 30 days of delivery.

Customers are responsible for return shipping costs associated with approved non-defective returns.

Please contact us for return authorization before shipping merchandise back.

Do not send returns to the address on the original shipping label or directly to a production facility unless we specifically instruct you to do so.

For complete return conditions, refund options, and defective-product procedures, please review our Return and Refund Policy.

Contact Us

For shipping questions, delayed orders, tracking assistance, or delivery concerns, contact:

Fr8 King Ltd.

Email: Scott@fr8kingltd.com

Website: www.fr8-king-ltd.com

Please include your order number so we can assist you as efficiently as possible.

THIS IS FREIGHT CULTURE.