Return and Refund Policy

Fr8 King Ltd.

At Fr8 King Ltd., we create apparel for the people who keep freight moving. We want you to be satisfied with your purchase and understand your options if something is not right.

Our apparel is produced on demand, but we offer eligible customers a 30-day return period under the terms below.

30-Day Returns

You may request a return within 30 days of receiving your order.

To qualify for a non-defective return, the item must be:

• Unworn and unused.

• Unwashed.

• In its original condition.

• Free from stains, odors, damage, or alterations caused after delivery.

Proof of purchase with your order number is required.

Returns requested more than 30 days after delivery may not be eligible, except where applicable law provides otherwise.

Please contact us before sending any merchandise back.

How to Start a Return

Email Scott@fr8kingltd.com with:

• Your full name.

• Your order number.

• The item you wish to return.

• The reason for your return.

Our customer service team will review your request and provide return authorization and the appropriate shipping instructions.

Please do not ship merchandise to the production facility, an address printed on the original shipping label, or another address without receiving return instructions from Fr8 King Ltd.

The correct return destination will be provided after your return request is approved.

Return Shipping

For approved returns involving a change of mind, an incorrect size selection, an incorrect color selection, or another non-defective reason, the customer is responsible for return shipping costs.

We recommend using a shipping method with tracking.

For verified defective, damaged, misprinted, or incorrect merchandise caused by Fr8 King Ltd. or our fulfillment partners, customers will not be required to pay return shipping costs.

Our customer service team will provide instructions if a defective item needs to be returned.

Damaged, Defective, Misprinted, or Incorrect Products

If your order arrives damaged, defective, incorrectly printed, or different from what you ordered, please contact us within 30 days of delivery whenever possible.

Email Scott@fr8kingltd.com with:

• Your order number.

• A description of the problem.

• Clear photographs showing the issue, when reasonably necessary.

We will review the issue and work toward an appropriate resolution.

Our preferred resolution is to replace the affected product at no additional cost to you. When replacement is not appropriate or available, we may provide a refund. Any remedies required by applicable law remain available.

You may not be required to return a defective or incorrect product. We will provide instructions after reviewing your request.

Refunds

Once your approved return is received and inspected, we will notify you of the refund decision and the eligible refund amount.

For approved refunds, you may choose between:

• A refund to your original payment method, where supported by your payment provider.

• Store credit for a future purchase.

Any legally required refund will be provided in the form and manner required by applicable law.

Refund processing times may vary depending on your payment provider or financial institution.

If your refund has not arrived after it has been processed, contact us at Scott@fr8kingltd.com.

Exchanges

If you ordered the wrong size or color, please contact us within 30 days of delivery.

Eligible unused and unworn merchandise may be returned under our standard return policy.

Because our apparel is made to order, replacement sizes or colors may need to be produced as new items. Contact us before sending anything back so we can explain the available options.

Order Cancellation Requests

If you need to cancel an order, contact Scott@fr8kingltd.com as soon as possible and include your order number.

Cancellation availability depends on the order's production status and applicable law. We cannot guarantee that an order can be canceled after production has begun.

Our customer service team will review your request and confirm the available options.

Your Consumer Rights

Nothing in this policy limits or excludes any rights or remedies that cannot lawfully be limited or excluded under applicable consumer protection laws.

Contact Us

For returns, refunds, damaged items, order problems, or other customer service questions, contact:

Fr8 King Ltd.

Email: Scott@fr8kingltd.com

Website: www.fr8-king-ltd.com