Privacy policy

Privacy Policy

Fr8 King Ltd.

Introduction

Fr8 King Ltd. is an apparel brand created for the people who keep freight moving.

We respect your privacy and are committed to being transparent about how personal information is collected, used, shared, and protected when you visit our website, purchase our products, or communicate with us.

This Privacy Policy explains how information is handled through our Shopify-powered online store at www.fr8-king-ltd.com.

By using our website, you acknowledge the practices described in this policy, subject to your rights under applicable privacy laws.

Information We Collect

We collect information necessary to operate our online store, fulfill orders, provide customer service, and improve the shopping experience.

Depending on how you interact with our website, this information may include:

Personal and Contact Information

Your name.
Email address.
Telephone number, when provided.
Billing address.
Shipping address.

Order and Transaction Information

Products purchased.
Order numbers.
Product sizes, colors, and selections.
Order history.
Shipping and delivery information.
Payment transaction information.
Return, refund, or replacement requests.

Payments are processed through the payment services enabled in our Shopify checkout. We do not need customers to provide their complete payment card details directly to us by email.

Website and Device Information

Information collected through Shopify and enabled website technologies may include:

IP address.
Browser type.
Device information.
Website activity.
Pages visited.
Shopping cart activity.
Cookies and similar technologies.

Customer Communications

We may retain information that you voluntarily provide when contacting us about an order, requesting customer service, submitting feedback, or communicating with our store.

How We Use Your Information

We use personal information for legitimate business purposes, including:

Processing and fulfilling orders.
Confirming purchases and sending order updates.
Arranging production and delivery.
Responding to customer inquiries.
Processing returns, refunds, and replacements.
Detecting and preventing fraud.
Maintaining the security of our website.
Improving our products and customer experience.
Complying with applicable legal obligations.

Where enabled and permitted by law, information may also be used for website analytics, personalization, and marketing.

Print-on-Demand Production and Fulfillment

Fr8 King Ltd. offers made-to-order apparel.

We use print-on-demand production and fulfillment services, including Printify and applicable production partners, to manufacture and deliver customer orders.

To complete your purchase, information necessary for production and shipping may be shared with these fulfillment providers.

This information may include:

Your name.
Shipping address.
Relevant contact information.
Ordered products.
Garment sizes and colors.
Order and shipment details.

Fulfillment providers use this information to produce, ship, track, and support your order, subject to their applicable privacy obligations and service arrangements.

Shopify and Service Providers

Our online store operates using Shopify.

Shopify and other service providers involved in operating our store may process personal information to provide services such as:

Ecommerce hosting.
Checkout and payment processing.
Fraud prevention.
Order management.
Customer communications.
Shipping and fulfillment.
Website functionality and analytics.

Information is shared as necessary to provide these services or for other purposes permitted or required by applicable law.

Email Marketing

If you subscribe to our email list or otherwise provide the necessary permission, we may send communications about Fr8 King Ltd., including:

New apparel releases.
Product announcements.
Collection launches.
Promotions.
Brand news.

You may unsubscribe from marketing emails using the unsubscribe link in an applicable message or by contacting Scott@fr8kingltd.com.

Unsubscribing from promotional communications does not prevent us from sending necessary order confirmations, shipping updates, or customer-service messages.

Cookies and Similar Technologies

Our website may use cookies and similar technologies through Shopify and any enabled services.

These technologies may support:

Shopping cart functionality.
Checkout and account features.
Website security.
Store performance.
Customer preferences.
Analytics and marketing, where enabled.

You may be able to manage cookies through your browser settings or privacy controls provided on our website.

Certain necessary cookies may be required for the store to function correctly.

Where applicable law requires consent or an opportunity to opt out of particular data uses, we will provide the relevant choices.

Sharing Personal Information

We may share personal information with service providers when reasonably necessary to operate our business, including:

Shopify.
Payment processors.
Printify and applicable fulfillment partners.
Shipping carriers.
Customer communication providers.
Other services enabled for our store.

We may also disclose information when required by law, necessary to protect our rights, or appropriate to investigate fraud or security concerns.

Any additional sharing for targeted advertising or similar purposes must be described and managed in accordance with applicable privacy laws and the store's enabled privacy settings.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy.

This may include retaining information to:

Fulfill orders.
Support customers.
Process returns and refunds.
Maintain transaction records.
Resolve disputes.
Prevent fraud.
Satisfy legal, tax, and accounting obligations.

Retention periods may vary depending on the type of information, the services involved, and applicable legal requirements.

When information is no longer required, it may be deleted, anonymized, or otherwise handled in accordance with applicable law and our service providers' retention practices.

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the right to:

Request access to personal information.
Request correction of inaccurate information.
Request deletion of eligible information.
Withdraw consent where processing relies on consent.
Object to or restrict certain processing.
Opt out of certain advertising-related data uses.
Request information about applicable data-sharing practices.

Some requests may be subject to legal exceptions, identity verification, or record-retention requirements.

To submit a privacy-related request, email:

Scott@fr8kingltd.com

Include enough information for us to identify and respond to your request. We may need to verify your identity before providing or changing personal information.

Data Security

We use Shopify and applicable service providers to support secure ecommerce operations.

We take reasonable steps to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.

Customers should avoid sending sensitive financial information or complete payment card details through ordinary email.

Children's Privacy

Our website sells apparel, including products associated with the Jr CEO collection.

The Jr CEO collection is intended as apparel for families and young people; it does not mean that our online store is directed toward children for independent purchasing.

Parents and guardians should supervise purchases made for minors.

We do not knowingly seek to collect personal information directly from children in violation of applicable law.

If you believe a child has provided personal information improperly, please contact Scott@fr8kingltd.com.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, Shopify services, fulfillment arrangements, applicable laws, or privacy practices.

The current version will be available on our website.

Where required by law, we will provide additional notice of material changes.

Contact Us

For questions about this Privacy Policy or requests concerning your personal information, contact:

Fr8 King Ltd.

Email: Scott@fr8kingltd.com

Website: www.fr8-king-ltd.com